> "It seems that essentially, every single command that customers have used or requested has been moved into a ribbon or wedged into some corner of the chrome. And many are rightfully lambasting it." Being surprised by Microsoft employing the ribbon and persistent UI elements in a redesign of any software product is nothing short utter cluelessness. The story of the ribbon: [ ▶ this video ]
in “User Research Gone Astray: The Case of Windows 8 Explorer” · View on HN